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Guitar Players, Duets, Trios, Sitar & Tabla Players, Bollywood Acts, Function Bands, String Quartets, Pianists, Harpists, Singers... |
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| Thank-You Emails | Feedback Questionnaires | Thank-You Letters | Artist Reviews, A-Z by Artist Reference | Write a Review |
See also >Reviews by artist A-Z
NAME_OF_CUSTOMER: Mike Tremain
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Agency
ref: 
HOW_WOULD_YOU_RATE_YOUR_ARTIST
Steve was absolutely fantastic our guests at our wedding raved about him and the event manager at Braxted Park even asked me where we found him. He went down a storm....!!! We found dealings with Steve prior to the wedding and on the day very professional and friendlyand he is someone that we would recommend. I have sent Steve a personal not to thank him for being part of our special day and for playing 3 hours of great live accoustic guitar and vocals. Apperance and timekeeping - all excellent.
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
NO
IF_NEEDED_WOULD_YOU_HIRE_THIS_ARTIST_AGAIN
Yes- based on comments above
HOW_WOULD_YOU_RATE_THIS_AGENCY
All very professional and friendly. Would recommend the agency to friends.
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
Excellent website - great to have music and easy to navigate
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
Thank you for providing an excellent artist for our wedding - he really added a great atmosphere to our drinks reception and wedding breakfast.
NAME_OF_CUSTOMER: Nicole & Anthony McVickers
EVENT_DATE: 21st July 2007
HIRE_CODE: RU-03
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HOW_WOULD_YOU_RATE_YOUR_ARTIST
Time keeping excellent. Appearance great. Didn't get to hear much because we were busy having so many photos taken but our guests loved them!
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
Nothing bad on the day. He (RU-03) was a bit slow at returning phone calls prior to the event though.
IF_NEEDED_WOULD_YOU_HIRE_THIS_ARTIST_AGAIN
Yes
HOW_WOULD_YOU_RATE_THIS_AGENCY
Time response great Bit of confusion re artists telephone numbers (we were given the wrong mobile number) but apart from this very sactisfactory.
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
No
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
Andrew Gounade is very pleasant to deal with and his customer service skills are very good. Would definitely recommend the agency to family and friends. Many thanks!
NAME_OF_CUSTOMER: joanne bennett
EVENT_DATE: 17/08/07
HIRE_CODE: CH-01
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HOW_WOULD_YOU_RATE_YOUR_ARTIST
Excellent timekeeping, smart appearance, music end repertoire second to none. Very pleased with whole performance and would highly recommend him to anyone who appreciates an exceptionally gifted musician and talented performer.
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
Cannot fault his performance. I loved the way he communicated with our guests, my son joined him for a short [totally un-rehearsed] jam during the wedding breakfast which became the highlight of our day and will be remembered for years to come.
IF_NEEDED_WOULD_YOU_HIRE_THIS_ARTIST_AGAIN
Without a doubt, yes.
HOW_WOULD_YOU_RATE_THIS_AGENCY
Good communication end wide range of artists. Smooth booking process helped make our wedding planning that much smoother.
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
I liked how i could access samples of songs from artists helping me to decide most suitable artist.
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
Thank you so much for arranging our artist, CH-01 to play at our wedding. He turned a special day into the best day of our lives. His guitar wizadry astounded all our guests, and we are left with the most amazing memories of an artist who became the talking point of the whole day. Thank you
NAME_OF_CUSTOMER: SUE POOLE
EVENT_DATE: 25/8/2007
HIRE_CODE: HE-01
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HOW_WOULD_YOU_RATE_YOUR_ARTIST
TIME-KEEEPING - EXCELLENT APPEARANCE - VERY SUITABLE MUSIC - EVERYTHING WAS WONDERFUL, CHOICE OF MUCIC ETC. WE HAD LOT OF PEOPLE HERE SO PERHAPS COULD HAVE BEEN SLIGHTLY LOUDER BUT NOT A CRITICISM.
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
NO
IF_NEEDED_WOULD_YOU_HIRE_THIS_ARTIST_AGAIN
VERY MUCH SO
HOW_WOULD_YOU_RATE_THIS_AGENCY
ALL ASPECTS WERE PROFESSIONAL AND DEALT WITH PROMPTLY AND EFFECIENTLY
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
NONE
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
NAME_OF_CUSTOMER: Mr and Mrs Andrew Moffat
EVENT_DATE: 26.08.07
HIRE_CODE: HI-01
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HOW_WOULD_YOU_RATE_YOUR_ARTIST
Absolutely brilliant, we couldn't be happier with Keith or how he played
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
All our guests have said he was wonderful. We would have liked the chance to speak to him in person but that was our fault, not his.
IF_NEEDED_WOULD_YOU_HIRE_THIS_ARTIST_AGAIN
Definitely
HOW_WOULD_YOU_RATE_THIS_AGENCY
Very good
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
None
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
The music at our wedding was very important to us and quite difficult (in our opinion) to get just right. We think, with Keith's help, it worked as it was even better than we had hoped and imagined. Thank you for being such an important part of our special day.
NAME_OF_CUSTOMER: Akiko & Matthew Bain
EVENT_DATE: 25th August 2007
HIRE_CODE: RU-03
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HOW_WOULD_YOU_RATE_YOUR_ARTIST
Music Volume, appearance were perfect and although the guys did turn up on time they were cutting it a little fine. We were hoping that they would be there before 7pm rather than after so that they could start as soon as the guests boarded, however, they didn't take long to set up. Just caused me extra stress and worry that they would miss the boat which was leaving at 7.15pm
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
music was excellent
IF_NEEDED_WOULD_YOU_HIRE_THIS_ARTIST_AGAIN
definitely recommend to others
HOW_WOULD_YOU_RATE_THIS_AGENCY
everything was very smooth
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
nice to hear the recordings up front
NAME_OF_CUSTOMER: Rebecca Robertson (Phelan)
EVENT_DATE: 07/07/07
HIRE_CODE: RU-03
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HOW_WOULD_YOU_RATE_YOUR_ARTIST
Timekeeping on the day was perfect They (RU-03) looked fantastic The music, volume etc etc. was spot on for such an occasion.
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
They were great, some of our guests asked for some very strange requests and the guys were great they just played whatever people wanted. I think one cheeky chappy that we know asked them if they (RU-03) would play 'chim chiminey' and also 'the birdie song', which they did in good humour.
IF_NEEDED_WOULD_YOU_HIRE_THIS_ARTIST_AGAIN
Yes
HOW_WOULD_YOU_RATE_THIS_AGENCY
Your response times have been great Your communication levels are great, you kept in constant contact, which is very reassuring when trying to ensure that everything will be right for us on such a special day. Yes we got value for money and it was very easy to book artists with you.
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
Yes - I liked the level of communication and I am also glad to have the opportunity to offer our feedback.
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
Yes - My family and I would like to thank you and the artists (RU-03) very very much for everything you did to make my husband and my wedding day extra special. The presence of (RU-03) on our special day made it even more special. They were everything and more of what we expected. We also appreciate how easy you have made it at the Romantic Guitar Agency to book artists.
Booking a musician(s) for such an important occasion is not something we have done before and until we found your agency, we were struggling to find something appropriate for the day and the whole task was becoming very worrying. We wish you every success in the future and when we have the opportunities, we will recommend both your agency and (RU-03) to anyone who requires live music for an event.
NAME_OF_CUSTOMER: Adam Scott
EVENT_DATE: 28 July 2007
HIRE_CODE: MU-01
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HOW_WOULD_YOU_RATE_YOUR_ARTIST
All faultless.
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
His MU-01's) playing was magnificent and he worked very hard. He graciously agreed to play for an extended period and our guests were very pleased!
IF_NEEDED_WOULD_YOU_HIRE_THIS_ARTIST_AGAIN
Yes in a heartbeat. I would recommend MU-01 to absolutely anyone - a professional and very fine musician and a polite and warm person. We were very, very happy with him.
HOW_WOULD_YOU_RATE_THIS_AGENCY
Getting married is a hugely expensive affair. As soon as service providers hear the word 'Wedding' they seem to think that adding another 50% to the bill is totally justified. By contrast, the service we received from The Romantic Guitar Agency was incredible value for money. I would not hesitate to recommend their services to anyone. Response time was excellent, customer care first rate. I felt that we were getting a very personal, first class service and I certain feel that the Agency met my needs fully and offered a huge variety of artists to meet every mood. The artist we chose was perfect!
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
None. Perhaps a few less emails if I really had to think of something, but even this shows the high value put on communication, confirmation and customer care.
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
His performance MU-01 set the mood for the entire reception. So many people commented to us on the wonderful relaxed atmosphere that the warm background music created, which was exactly what we were hoping to achieve. Of all the decisions made in the preparation of our marriage, booking MU-01 was probably the best! Can't recommend or thank him enough for the outstanding job he did.
NAME_OF_CUSTOMER: Chris Wheeler
EVENT_DATE: 13/7/07
HIRE_CODE: AG-01
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HOW_WOULD_YOU_RATE_YOUR_ARTIST
excellent
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
all very good
IF_NEEDED_WOULD_YOU_HIRE_THIS_ARTIST_AGAIN
yes definitely
HOW_WOULD_YOU_RATE_THIS_AGENCY
excellent
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
nothing could be improved
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
thank you very much. the music was perfect. It really made our day.
NAME_OF_CUSTOMER: Christine Hill
EVENT_DATE: 21st June 2007
HIRE_CODE: RA-01
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HOW_WOULD_YOU_RATE_YOUR_GUITARIST
All excellent
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
They were very helpful and professional. The music was superb.
IF_NEEDED_WOULD_YOU_HIRE_THIS_GUITARIST_AGAIN
Definitely. A number of friends/family who attended and are planning events have already asked me about them.
HOW_WOULD_YOU_RATE_THIS_AGENCY
Excellent
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
The website was very accessible. I liked being able to hear a selection of the artist's music before booking.
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
I am very pleased that I booked the artists through the Romantic Guitar Agency. The service throughout was excellent. Our guests loved the music, which made our day really special.
NAME_OF_CUSTOMER: Jane Walters
EVENT_DATE: 30.6.07
HIRE_CODE: KU-01
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HOW_WOULD_YOU_RATE_YOUR_GUITARIST
He was excellent. Many if our guests commented on his playing. It was especially good as due to the bad weather, we were unable to go outside, therefore having him playing during the photographs was perfect. He was very pleasant, presentable and we were very happy with the range of music he played. I would highly recommend him.
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
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IF_NEEDED_WOULD_YOU_HIRE_THIS_GUITARIST_AGAIN
Yes
HOW_WOULD_YOU_RATE_THIS_AGENCY
Very good communication throughout.
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
-
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
-
NAME_OF_CUSTOMER: Acton & West London College
EVENT_DATE: 3rd July
HIRE_CODE: MA-02
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HOW_WOULD_YOU_RATE_YOUR_GUITARIST
Timekeeping and appearance were fine. Music was played too loud at the beginning but after consultation with musicians they lowered the volume. The guests were impressed with their performance.
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
Not really, they played well, were easy to deal with and added to the evening.
IF_NEEDED_WOULD_YOU_HIRE_THIS_GUITARIST_AGAIN
Yes I would recommend.
HOW_WOULD_YOU_RATE_THIS_AGENCY
Happy with dealings with agency.
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
Your standardised emails that are sent out could be improved.
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
NAME_OF_CUSTOMER: Gardman Ltd (Business Event)
EVENT_DATE: 23rd June 2007
HIRE_CODE: PE-02
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HOW_WOULD_YOU_RATE_YOUR_GUITARIST
All went very well, the guitarist was very friendly and very professional, the music was enjoyed by one and all, thank you very much we will definitely use you again.
DID_YOU_HAVE_ANY_ISSUES_ON_THE_DAY
Liked - very smart and perfect for the occasion, beautiful guitarist, good range of music
IF_NEEDED_WOULD_YOU_HIRE_THIS_GUITARIST_AGAIN
Yes - no problem
HOW_WOULD_YOU_RATE_THIS_AGENCY
Very good very impressed.
CAN_YOU_RECOMMEND_IMPROVEMENTS_TO_OUR_ADMINISTRATION_OR_OUR_WEBSITE
no
FINALLY_DO_YOU_HAVE_ANY_OTHER_COMMENTS
NAME_OF_CUSTOMER: Nicola Crane
EVENT_DATE: 16th June 2007
HIRE_CODE: GE-01
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